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WHATSAPP CRM & AUTOMATION

Turn Conversations
into Customers

A powerful WhatsApp CRM and automation platform to manage chats, automate workflows, engage customers and grow your business — all in one place.

Request a Demo → Download Brochure
Official WhatsApp
Business API
Multi-Agent
Support
Automated
Workflows
CRM & Customer
Management
Soft Futura® WhatsApp CRM
  • Dashboard
  • Chats
  • Contacts
  • Broadcast
  • Automation
  • Templates
  • Team
  • Reports
  • Settings
Search chats...
PS
Priya Sharma 10:54 AM

Hi, I would like to kno...

RM
Rohit Mehta 10:52 AM

Payment status c...

1
NS
Neha Singh 10:50 AM

Can you share details?

AV
Amit Verma 10:48 AM

Payment done

SK
Sneha Kapoor 10:45 AM

When will it be delivere...

KP
Karan Patel 10:40 AM

I need support

PJ
Pooja Jain 10:35 AM

Great, thank you!

VR
Vikram Rao 10:30 AM

Is it available in Jaipur?

PS
Priya Sharma
Online • +91 98765 43210
Assignee: Priya
Hi, I would like to know more about your services.
10:52 AM
Hello! 👋 We'd be happy to help. Please let us know your requirement.
10:53 AM ✓✓
I need a website for my business.
10:53 AM
Great! Here is our brochure. We can also schedule a free consultation call with our team.
SoftFutura-Brochure.pdf
2.4 MB
10:54 AM ✓✓
Grow
Engage
Automate
on WhatsApp
  • More Leads
  • More Sales
  • Happy Customers

Higher

Customer Engagement

Save Time

with Automation

Better Lead Management

Automated Pipelines

Increase Sales

& Conversions
Auto Replies
24/7
Broadcast
Messages
ChatBot &
Flow Builder
YB
Your Business
Online
Hi, I am interested in your services.
10:30 AM
Sure! I can help you with that. What type of service are you looking for?
10:30 AM ✓✓
Website development.
10:31 AM
Great! 🚀 Here are our packages. Would you like to schedule a free demo call?
View Packages
Book a Call
10:31 AM ✓✓
Type a message...
Manage
Multiple Agents
Capture
Leads
Integrate
With Your Tools
ABOUT OUR WHATSAPP CRM

Everything You Need to Manage WhatsApp Business at Scale

Our WhatsApp CRM and automation software helps businesses streamline customer communication, automate repetitive tasks, manage leads and provide better support — all through the Official WhatsApp Business API.

  • Centralized team inbox
  • Automated replies & chatbot
  • Broadcast campaigns
  • Lead capture & CRM
  • Workflow automation
  • Detailed reports & analytics
Request a Demo →
More
Conversations
More
Business
POWERFUL FEATURES

Key Features

Everything your team needs to capture, convert, and delight customers over WhatsApp.

Multi-Agent CRM

Manage multiple agents, assign chats, track performance and ensure faster responses.

ChatBot & Flow Builder

Create no-code chatbots with automated workflows and decision trees.

Broadcast Campaigns

Send targeted messages to multiple customers with scheduling and analytics.

Lead Management

Capture leads from WhatsApp forms, chats and campaigns. Track and convert them easily.

Templates & Automation

Use WhatsApp message templates and set up automated responses.

Reports & Analytics

Get detailed insights on chats, agent performance, campaign results and more.

Integrations

Integrate with your CRM, ERP or other tools using APIs and webhooks.

Secure & Reliable

Built on Official WhatsApp Business API with enterprise-grade security.

INDUSTRIES

Built for Every Business

Our WhatsApp CRM is flexible and can be customized for various industries and business needs.

One Platform
Multiple Possibilities
eCommerce
Education
Healthcare
Real Estate
Travel & Hospitality
Finance & NBFC
Retail & D2C
And More

Get a Free Demo

See how our WhatsApp CRM can help your business grow. Fill out the form and our team will get in touch with you.

🔒 We respect your privacy. Your information is safe with us.

Client Success Stories

Trusted by businesses across industries.

“

The WhatsApp CRM has transformed the way we handle customer inquiries. Our response time has improved drastically and we have seen a significant increase in conversions.

Rakesh Gupta
Rakesh Gupta
CEO, RetailKart
“

Automation and broadcast campaigns have saved us hours of manual work. The platform is easy to use and the support team is excellent.

Priya Mehta
Priya Mehta
Director, EduLearn

Frequently Asked Questions

View All FAQs →
Yes, our WhatsApp CRM is built directly on the Official WhatsApp Business Cloud API provided by Meta. This guarantees official green tick verification eligibility, maximum delivery rates, template approval compliance, and complete protection from unauthorized number blocking.
Yes, absolutely. Our platform provides comprehensive REST APIs, webhooks, and pre-configured connectors to integrate effortlessly with your existing CRM, ERP, LeadSquared, Zoho, HubSpot, Shopify, WooCommerce, or custom in-house software.
Yes! Whether you are a growing business with 2 to 3 team members or an enterprise managing thousands of customer conversations daily, our modular plans scale flexibly according to your team size and message volume.
READY TO GROW YOUR BUSINESS?

Start Automating Your WhatsApp Today

Get a personalized demo and see how our WhatsApp CRM can help you engage customers, generate leads and increase sales.

Request a Demo → Contact Us